Shipping and Returns
Shipping
Where do you ship?
We currently ship within the United States. If you’re outside the U.S. and would like to order, please reach out through our contact form — we’d love to explore options with you.
How much is shipping?
All gift boxes ship for a flat rate of $12 via USPS Priority Mail (3–5 business days). UPS shipping options will soon be available at checkout with rates calculated based on your location.
When will my order ship?
Orders are processed within 3–5 business days. You’ll receive a tracking number as soon as your package is on its way.
Returns & Exchanges
Can I return my order?
Because our gift boxes are hand-curated and often personalized, we are unable to accept returns.
What if my order arrives damaged?
If something arrives broken or not as expected, please contact us within 7 days of delivery with your order number and photos of the item. We’ll make it right — whether that means a replacement or a refund.
Do you accept cancellations?
Orders may be cancelled within 24 hours of purchase. After that, we’ve likely begun preparing your box and cannot guarantee cancellation.